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Design Manager Knowledge Base Article

 

 

 

Title/Subject:

After installing Snow Leopard on the MAC, Design Manager Online will not launch the application; Safari will not automatically open the launch.ica file.

Category:

Design Manager On-Line

Type:

Problem

Last Reviewed:

Friday, February 26, 2010

Article ID:

10000221

 

In Snow Leopard, Safari must be told what files are safe to open after downloading.

 

1.      Make sure that you download and install the latest updates for your MAC.  (The initial release of MAC’s Snow Leopard had a bug that prevents Safari from opening any safe downloads at all.)

 

2.      It is recommended that the latest Citrix client for the MAC be installed, see http://knowledge.designmanager.com/articles/10000180.htm

 

3.      To modify what Safari considers as a “safe” file, Check the option Open “safe” files after downloading in Safari’s Preferences panel.

     

 

4.      Then you will need to create the file com.apple.DownloadAssessment.plist (if it doesn’t already exist) in the folder <your-username>/Library/Preferences.

It is best if you take an already existing plist file and copy it to the desktop – rename it:   com.apple.DownloadAssessment.plist

Open it – using text edit – you may need to rename the file .txt (instead of .plist) first to do this…

 

           

 

5.      Place the following XML code into the file:

 

<!DOCTYPE plist PUBLIC “-//Apple Computer//DTD PLIST 1.0//EN” “http://www.apple.com-PropertyList-1.0.dtd”>

<plist version=”1.0>

<dict>

<key>LSRiskCategorySafe</key>

<dict>

<key>LSRiskCategoryExtensions</key>

<array>

<string>ica</string>

</array>

</dict>

</dict>

</plist>

 

Then cut and paste the .plist file from the desktop into the folder <your-username>/Library/Preferences.

 

6.      Save/Close and Restart the computer.