
Design Manager Knowledge Base
Article
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Title/Subject: |
After installing Snow Leopard on
the MAC, Design Manager Online will not launch the application; Safari will
not automatically open the launch.ica file. |
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Category: |
Design Manager On-Line |
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Type: |
Problem |
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Last Reviewed: |
Friday, February 26, 2010 |
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Article ID: |
10000221 |
In Snow
Leopard, Safari must be told what files are safe to open after downloading.
1.
Make sure that
you download and install the latest updates for your MAC. (The
initial release of MAC’s Snow Leopard had a bug that prevents Safari from
opening any safe downloads at all.)
2.
It is
recommended that the latest Citrix client for the MAC be installed, see http://knowledge.designmanager.com/articles/10000180.htm
3.
To modify what
Safari considers as a “safe” file, Check the option Open “safe” files after downloading
in Safari’s Preferences panel.

4.
Then you will need to create
the file com.apple.DownloadAssessment.plist (if it doesn’t already exist) in
the folder <your-username>/Library/Preferences.
It is best if you take an
already existing plist file and copy it to the desktop – rename it:
com.apple.DownloadAssessment.plist
Open it – using text edit –
you may need to rename the file .txt (instead of .plist) first to do this…

5.
Place the following XML
code into the file:
<!DOCTYPE
plist PUBLIC “-//Apple Computer//DTD PLIST 1.0//EN” “http://www.apple.com-PropertyList-1.0.dtd”>
<plist
version=”1.0″>
<dict>
<key>LSRiskCategorySafe</key>
<dict>
<key>LSRiskCategoryExtensions</key>
<array>
<string>
</array>
</dict>
</dict>
</plist>
Then
cut and paste the .plist file from the desktop into the folder
<your-username>/Library/Preferences.
6.
Save/Close and
Restart the computer.