After installing on Windows Vista Ultimate / Home Premium the program will not run or states that an OCX file is not registered or has missing dependencies.

Modified on: 2017-04-20 15:43:46 -0400

In order to install Active X components under Windows Ultimate the user must be elevated to the actual Administrator Account.  This is a hidden account used to govern UAC. 

* For Design Manager SE6, uninstall the non-working version under Control Panel, Programs and Features. 

  Put the Install CD back into your CD-Rom drive.  Do not run the setup when it pops up.

  Instead browse to the CD drive, and to the Setup Folder.  

  Right-click on the setup.exe file and choose Run as Administrator.  Make sure that the program is installed for All Users when prompted.

* For Design Manager Pro 6.0, uninstall the non-working version under Control Panel, Programs and Features, DM Pro 6.0 Client (if the stand-alone setup was used, make a backup or a copy of the database, uninstall, restore backup after installing using instructions below)…

  • Using the Install CD –
  • If installing on the server for the first time or installing on a stand-alone for the first time, run the server setup.
  • After the server setup completes or if a Design Manager directory already exists, go to the DMpro60 directory on the drive mapped to the server or the local directory on the stand-alone machine – go to Client – then right click on the setup.exe and choose “send to desktop” – making a shortcut on the desktop.
  • Right-click on the new shortcut, choose Properties.  Add /V”ALLUSERS=1” to the target (leave a space after the setup.exe)
  • An example of a target could be:
  • C:\dmpro60\client\setup.exe /V”ALLUSERS=1”
  • Click OK to save the properties. 
  • Then Right-click on the shortcut and choose Run as Administrator.

Did you find this helpful? Yes No

Can you please tell us how we can improve this article?