How to execute a traceroute on a Windows operating system?
If you find your site unavailable, it may be caused by a server or network failure but is most often caused by an internet failure somewhere between your co...
Wed, Jan 3, 2018 at 5:20 PM
Set up Desktop Icon for Design Manager Cloud and Other Cloud Apps on a Windows 7 or Vista
For Cloud Users with Windows 7/Vista with Citrix Client Version 3.0 (13.0) or higher (for other Windows or Mac versions click here): NOTE: Windows XP is...
Mon, Jun 5, 2017 at 2:20 PM
Set up Desktop Icon for Design Manager Cloud and Other Cloud Apps on Windows 8
For Cloud Users with Windows 8 - Citrix Client Version 4.0 (for other Windows or Mac users, click here): After the Citrix Client Version 4.0 completes...
Mon, Jun 5, 2017 at 2:21 PM
Citrix receiver could not launch the published application on a Windows PC
On a Windows PC the user clicks on the icon to launch the software, the launch.ica file downloads and nothing happens or the message Citrix receiver could n...
Mon, Jun 5, 2017 at 2:23 PM
Troubleshooting Windows Connection to Citrix Applications
Problem: Cloud application is not starting or takes longer than expected to launch when using a Windows PC. (Mac users, please click here for help) ...
Mon, Jun 5, 2017 at 2:27 PM
Errors/problems exporting a report, loading a picture or accessing local drives (PC)
Design Manager Online version requires access to your local hard drive in order to save or load files. When you install the Citrix client you will be asked...
Mon, Jun 5, 2017 at 2:29 PM
Windows Installer Error Messages
Could not open file stream: . System error: 
Cannot create the file ''. A dir...
Thu, Jan 4, 2018 at 10:03 AM
When logging into the Cloud you see a desktop that isn't yours
Windows Users - When logging into the Cloud Version you see Citrix Desktop (a desktop that isn't yours) Clicking on your Design Manager icon doesn’...
Mon, Jun 5, 2017 at 2:31 PM
Citrix Receiver: DPI Settings
Citrix Receiver: DPI Settings Applies to Windows systems with Citrix Receiver 4.10 and later This fix was released to address an issue with high resol...
Fri, Dec 8, 2017 at 10:35 AM