Mac Citrix Receiver error - cannot write connection file

Modified on: 2017-10-30 10:11:08 -0400


If a user receives error  [Citrix Receiver cannot write connection file /Users/<username>/Library/Application Support/Citrix Receiver/Module], the installer has created a read-only file which needs to be deleted.


Open a Finder window, and navigate to the Citrix Receiver directory under the user’s application support library. You should see a file named [Module]. (to access the Library folder, open Finder and select “Go” from the top option and select folder.  Then type ~/Library.  You can then select Application support.


Move the [Module] file to the trash, and try to connect again.



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