Issue Minimizing Cloud Apps on a Mac

Modified on: 2017-06-23 10:59:55 -0400



Minimizing Cloud Apps does not work or minimizing Shows a Green/Teal Screen on a Mac


After Minimizing using the minimize “_” button in the upper right corner, the main Design Manager window is minimized but only a green/teal screen is shown.



There is a problem with the latest Mac OS that does not allow users to minimize Design Manager using the upper right-hand corner minimize “_” button.


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To fix this, there are three options:

 

  • Install latest OS updates on your Mac (OS X 10.8.3 or higher).  Then go to www.citrix.com, click on Download, Citrix Receiver, and follow the instructions to load the latest version of the Citrix Receiver.
  • Use the “Hide Citrix Viewer” option instead of clicking the minimize button:
  • You can change the window of Design Manager to show native buttons


  1. Design Manager Cloud Users (If you go to https://cloud.designmanager.com
    1. After logging into cloud.designmanager.com, click settings:
    2. Change “Window Settings” to “Percentage of Screen”:
    3. Change to “80%” or any other size that is suitable for you, and click save:
    4. This will add the normal window manipulation buttons on the upper left:
    5. You will now be able to manipulate the Design Manager window using the native Mac OS procedure.



Continue below if you go to online.designmanager.com instead of cloud.designmanager.com
 

    2. Design Manager Online Users (If you go to https://online.designmanager.com

  • After logging into online.designmanager.com, click “Preferences” and then “Session Settings:"
  • Change Display -> “Window Size” to “Percentage of Screen”:


  • Change to “80%” or any other size that is suitable for you and click save:


  • This will add the normal window manipulation buttons on the upper left:    

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