Configuring your Gmail account to process email through Design Manager Cloud and Pro Cloud

Modified on: 2019-10-18 17:09:12 -0400

If you are using a Gmail email address and are having problems with receiving emails, emails are going to junk/spam or receive an error when sending the email from Design Manager, there is a setting within your Gmail settings to allow Design Manager to send email from the program.

First, be sure you have the SMTP settings configured within your Design Manager. Simply go to File -> User settings.

Next, be sure to put in your correct Gmail address and be sure that your E-mail settings are DM Server/SMTP, and click SMTP Settings.

You'll see another window open, you?ll need to configure this appropriately;

Outgoing Mail SMTP server:

Port: 465

Check "This server requires an encrypted Connection (TLS/SSL)"

Be sure you put your username/email address WITH the

Click OK to save. OR use the Test Settings button to send yourself a test email.

If the email fails to send, you will most likely receive an email message from Google stating it has blocked a sign in attempt;

Follow the prompts in the email and tell google that you approve this activity.

NEXT - Go to your Google Account  (or click here)


Select the Security option on the left.

Select the Turn on access (not recommended) link.  Then toggle the slider to ON.

Once this is completed, please try to email from Design Manager again.

NOTE: If you have 2-Step Verification enable for this gmail account, you will need to create an app specific password and use that password inside your Design Manager Email SMTP setting.

To do so: Click here

Enter your Google Account password.

Then create an app password.

Select Mail as the app. 

Select Other (Custom Name) as the device - Name it Design Manager Cloud

Then click GENERATE

Go back to your Design Manager - File - User Settings - SMTP Settings and enter the password that you generated for the app.


Click on Test Settings and send yourself an email.  If the email is successful, you are now finished and can select OK to save.

Depending on your Gmail security settings, you may receive a notice that:

You will then have to review the devices on your account and acknowledge and allow a new device is connecting to your Gmail.

Once this is finished, you should be able to email from Design Manager without any problem.

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