Remote Session disconnected error

Modified on: 2017-06-02 13:30:10 -0400


The following error occurs when clicking on the DM application: The remote session was disconnected because there are no terminal server client access licenses available for this computer or that the temporary license will expire.


The solution is the following:

  • First close the browser and any other running applications.
  • Second, it is a good idea to make a back-up of the registry on the computer you are using to connect to Design Manager Online.
  • Finally, delete this registry key (using regedit) on the computer you are using to connect to Design Manager Online:

HKEY_LOCAL_MACHINE\SOFTWARE\MICROSOFT\MSLICENSING

  • Start the browser, log in again and run DM...



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