Printer Manufacturer: ________________________________
Model #: _____________________________
Serial #: _____________________________________
When was it purchased?: ___________
From who was it purchased?: ____________
Operating System (i.e. Mac, PC, etc): ______________________
Operating System Version (i.e. Windows 7 64 bit, Mac OS 10.7): _____________________
Version of Citrix Recever: ___________________
Did you download the latest Receiver from Citrix.com? Yes / No
Did you contact your printer Manufacturer to make sure you are running the latest driver? Yes / No
Description of the problem (please attach a screen shot):
Send any steps needed to reproduce the problem.