Live Update Error 3024, Error 53, Error 52, or Internet Error 12003

Modified on: 2017-09-22 13:52:12 -0400

This could be caused by heavy Internet traffic, try the Live Update again at a later time.  The error could also be caused by settings in Internet Explorer.  To change the settings launch Internet Explorer and choose Tools, Internet Options, Advanced tab. The following 2 flags need to be checked: 

  1. Enable folder view for FTP sites.
  1. Use Passive FTP.

Should these setting not correct the problem there may be a problem with the Firewall settings or a DNS problem with your network adapter settings.  An IT professional may need to be called in to address these issues.  A Live Update can be obtained via email or US Mail by calling Design Manager Technical Support.

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