Mapped network drive is not available in Design Manager Setup

Modified on: 2017-04-20 16:47:03 -0400


Non-Admin users running Windows 7 or Vista may not see a network drive that they mapped when running the Design Manager Setup and changing the installation folder.

By design MS Windows does not allow a program to be installed to a drive that was not mapped by the Administrator Account.

There are two options to ensure Design Manager is set up correctly on a network.

  1. When entering the location of Design Manager on the server, instead of specifying path with a network drive letter, use the UNC path.
    • Example: “G:\DmPro7\” may be changed to \\computername\DmPro7\
  2. If this does not work, you can try the following:
    • Browse to the computer (my computer) and write down the UNC path next to the drive letter, i.e. \\computername\DmPro7
    • Next, go to Start, Programs, Accessories, Command Prompt…right click on Command Prompt and choose “Run as Administrator.”
    • At the command prompt type: net use Z: \\computername\DmPro7 (where Z: is the drive letter and \\computername\dm2011 is the share name you wrote down).

Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.