Mapped network drive is not available in Design Manager Setup

Modified on: 2017-04-20 16:47:03 -0400

Non-Admin users running Windows 7 or Vista may not see a network drive that they mapped when running the Design Manager Setup and changing the installation folder.

By design MS Windows does not allow a program to be installed to a drive that was not mapped by the Administrator Account.

There are two options to ensure Design Manager is set up correctly on a network.

  1. When entering the location of Design Manager on the server, instead of specifying path with a network drive letter, use the UNC path.
    • Example: “G:\DmPro7\” may be changed to \\computername\DmPro7\
  2. If this does not work, you can try the following:
    • Browse to the computer (my computer) and write down the UNC path next to the drive letter, i.e. \\computername\DmPro7
    • Next, go to Start, Programs, Accessories, Command Prompt…right click on Command Prompt and choose “Run as Administrator.”
    • At the command prompt type: net use Z: \\computername\DmPro7 (where Z: is the drive letter and \\computername\dm2011 is the share name you wrote down).

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