Windows Terminal Services are recommended if you have the need for remote workstations, need more than 8 workstations, or have a network with poor performance or that is prone to data corruptions. It is recommended that an experienced hardware consultant or network administrator be used to set up Terminal Services.
The following are step-by-step instructions for installing Design Manager on Windows 2000 Terminal Server (SP3) or Windows 2003 including special steps necessary for Crystal Reports. To repair a Terminal Services Installation, uninstall the Pro 6.0 CLIENT only and start at step 7. Note: These instructions may need to be adjusted for future releases of Windows Terminal Server. Be prepared to restart the server during this procedure. Design Manager uses Crystal Reports 8.5 as its reporting engine, for details about where Crystal Reports files should reside on a Terminal Server installation, see the following web based article from Crystal Decisions: http://support.crystaldecisions.com/communityCS/TechnicalPapers/Cr_citrix_terminal_servers.pdf
1) From the Terminal Server computer, log on as the Administrator.
2) Double click on My Computer (for Windows 2003 click on Start and then My Computer).
3) Choose Start, Settings, Control Panel, Add/Remove Programs. Click on Add New Programs, then on the CD or Floppy button. The Install New Programs Wizard should find the setup.exe file on the CD-ROM drive.
4) From the Design Manager CD’s Main Menu, choose Install Design Manager, choose Network Setup, choose Run the Server Setup.
5) Place the server installation wherever you would like the Design Manager database to reside. Note: C:\DMPRO60 will be used throughout the rest of this example; you may substitute your drive letter and path. Unless you wish the data to reside on another server on your network, this path must be on a local physical drive (do not use network drive mappings that map back to physical locations on the same machine). We will also assume that your windows directory resides on C: and is called WINNT.
6) After the Server Setup completes make sure that the Next button is clicked to complete the Add New Programs Wizard. The Add/Remove Programs and Control Panel windows can then be closed.
7) Open a Command Prompt Window (usually this done by choosing Start, Programs, Accessories, Command Prompt).
8) Change to the C:\DMPRO60\Client directory (i.e.: cd \dmpro60\client).
9) Type the following two commands:
change user /install
10) The Design Manager Client Setup will start, point the destination to the location specified during the Server Setup (in this example: C:\DMPRO60).
11.) After the Client Setup completes and you restart the computer, log in as the Administrator again.
12.) Start up a Command Prompt and change to the Windows/Crystal directory (i.e.:cd\winnt\crystal).
13.) Type: change user /install
14.) Use the copy command to copy the contents of the Crystal directory to the System32 directory (i.e.: from the c:\winnt\crytsal prompt type: copy *.* c:\winnt\system32). Answer "All" if asked whether to overwrite files.
15.) After the copy completes, type: change user /execute
16.) The Command Prompt window can be closed. This completes the Design Manager Setup for Windows Terminal Server.
Each workstation must have the Windows Terminal Client installed on it to access Terminal Services and before running Design Manager. Again, it is recommended that an experienced hardware consultant or network administrator set up Terminal Services.