In the instance that a client refuses to pay an invoice you have sent them or an invoice has been outstanding that you wish to write-off, you will enter an Adjustment to this invoice.
***Adjustments should NOT be used to remove an invoice created by mistake, or to give credit to a client.
To Adjust a Client Invoice in ProCloud: (see lower below for DM2011)
- Go to A/R Client Invoices - Existing tab
- Find and Highlight the Invoice to Write-off
- Choose the Adjust button (bottom left)
The Invoice Adjustments window will appear
- Select Add
The Invoice Adjustment window will appear
- Enter/Edit the Fiscal Month and Date that you wish to write the invoice off as of
- Enter the G/L Account to use to write the invoice off to. Typically, a Revenue account is used in this situation; if you do not have an appropriate account to use, you can add a new one to your Account Glossary - To Add a new account, Click into the G/L Account field and choose the Search
button
- Choose Add to Add a new Account see example below
- Enter an Account No. and Name and choose Revenue as the Account Type
- Choose OK to close the new Account window
- Then Select the Choose button to use this account for the Adjustment
- Enter a Transaction Description if you would like
- In the Adjustment field, type in the amount that you are writing off, typically this is the same as the Balance Due; however, the Adjustment amount should be a negative amount
- Once the Adjustment has been entered, choose OK
You will now see the Adjustment listed under the Existing Invoices tab for that invoice.
To Adjust a Client Invoice in DM2011:
- Go to Documents & Accounting
- Find and Highlight the Invoice to Write-off
- Choose the Adjust button
The Invoice Adjustment window will appear
- Select the Adjust Invoice Amount box
- Enter/Edit the date that you wish to write the invoice off as of
- Enter the G/L Account to use to write the invoice off to. Typically, a Revenue account is used in this situation; if you do not have an appropriate account to use, you can add a new one to your Account Glossary
Click into the G/L Account field and choose the Search
button
- Choose Add to Add a new Account see example below
- Enter an Account No. and Name and choose Revenue as the Account Type
- Choose OK to close the new Account window
- Then Select the Choose button to use this account for the Adjustment
- Enter a Transaction Description if you would like
- In the Adjustment field, type in the amount that you are writing off, typically this is the same as the Balance Due; however, the Adjustment amount should be a negative amount
- Once the Adjustment has been entered, choose OK
You will now see the Adjustment listed under the Paid/Closed Invoices folder for that Project in Documents & Accounting.
