Configuring Updated DM Cloud Gateway for Windows Users

Modified on: 2019-11-26 11:11:13 -0500


After updating the Citrix Workspace to v1904 or higher, you will be required to change the Citrix Gateway used for logging in.


Users can manually browse to https://login.designmanager.com


To create desktop shortcuts and configure Citrix workspace, please see below.


If you do NOT have Citrix Workspace installed, it can be downloaded from the link below:

https://www.citrix.com/downloads/workspace-app/windows/workspace-app-for-windows-latest.html



First, open Citrix Workspace by clicking on the Citrix Workspace Icon on your start button.  You may have a shortcut on your desktop that opens the same application.



Click the arrow in the upper-right corner next to your username to expand choices.

Select the Accounts menu from the drop-down box



Hover your mouse over the account.  If https://cloud.designmanager.com is populated, click the Remove button.

If hovering over with the mouse displays https://login.designmanager.com you have already completed the switch.



Confirm and hit Remove



Click the Add button





Enter the new gateway:  https://login.designmanager.com or login.designmanager.com 



You will receive a prompt to sign in with your DM username and password.  You will no longer required the domain\username. 




Hovering with the mouse will confirm https://login.designmanager.com




This will take you to the Citrix landing page where you can launch DM, and will automatically create a DM Pro Cloud icon on your desktop.






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