After updating the Citrix Workspace to v1904 or higher, you will be required to change the Citrix Gateway used for logging in.
Users can manually browse to https://login.designmanager.com
To create desktop shortcuts and configure Citrix workspace, please see below.
If you do NOT have Citrix Workspace installed, it can be downloaded from the link below:
First, open Citrix Workspace by clicking on the Citrix Workspace Icon on your start button. You may have a shortcut on your desktop that opens the same application.
Click the arrow in the upper-right corner next to your username to expand choices.
Select the Accounts menu from the drop-down box
Hover your mouse over the account. If https://cloud.designmanager.com is populated, click the Remove button.
If hovering over with the mouse displays https://login.designmanager.com you have already completed the switch.
Confirm and hit Remove
Click the Add button
Enter the new gateway: https://login.designmanager.com or login.designmanager.com
You will receive a prompt to sign in with your DM username and password. You will no longer required the domain\username.
Hovering with the mouse will confirm https://login.designmanager.com
This will take you to the Citrix landing page where you can launch DM, and will automatically create a DM Pro Cloud icon on your desktop.