Login or Cloud Connection Related

How to change compatibility settings in Internet Explorer 10 and 11
Solution for IE 11:   Step 1:  Go to tools in your internet explorer at the top right of the browser.   Step 2: Then select compatibility view setting...
Tue, Apr 11, 2017 at 1:12 PM
ICA file is not opening with the Citrix Receiver
When trying to launch your application from your web browser you may get prompted to save the .ica file and then be prompted on how to open this type of fil...
Fri, Jun 2, 2017 at 1:17 PM
Change your desktop icon to a new server address/account
If you have been upgraded or moved to a new cloud account and have a desktop icon for your program(s), you will need to add a new Citrix Receiver account.  ...
Fri, Jun 2, 2017 at 1:23 PM
Accessing Design Manager Cloud from an Android phone/device
Click here to watch a video on the installation and setup here. 1. Go to the Play Store App 2. Touch the Magnifying glass and search for Citrix...
Tue, Aug 7, 2018 at 4:14 PM
How to improve the audio quality of Design Manager Cloud
Log into your account, but do not launch the Design Manager application. Click Settings  to modify your Citrix Web Interface settings    Click Connection...
Fri, Jun 2, 2017 at 1:26 PM
Select your Company Icon and a Black Box appears
If you click on the Design Manager icon and a Black Box appears but the application never opens, you may be working on a Mac computer that doesn’t have a c...
Thu, Apr 13, 2017 at 3:11 PM
How long does the system wait until an idle or disconnected session is terminated?
There is no time limit on an active session.  All sessions are ended between 3AM and 4AM EST for server maintenance.  The servers become available prior t...
Tue, Apr 18, 2017 at 12:42 PM
Login Redirect to Install, and open ICA file extra step
Issue:  Using Internet Explorer 11 or 10 and attempting to log into Design Manager, the website https://cloud.designmanager.com is redirected and keeps prom...
Fri, Jun 2, 2017 at 1:27 PM
Disable Internet browser from saving your user name and password to the Cloud log in
When you visit the Design Manager Cloud website that requires you to sign in, your Internet browser may ask if you want your user name and password remember...
Fri, Aug 4, 2017 at 11:52 AM
Logging into Design Manager for the First Time
Logging into Design Manager for the first time ADMINS:  The very first time that anyone logs into the company's account, it needs to be done by the AD...
Fri, Mar 16, 2018 at 1:33 PM