Login or Cloud Connection Related

How long does the system wait until an idle or disconnected session is terminated?
There is no time limit on an active session.  All sessions are ended between 3AM and 4AM EST for server maintenance.  The servers become available prior t...
Tue, Apr 18, 2017 at 12:42 PM
Login Redirect to Install, and open ICA file extra step
Issue:  Using Internet Explorer 11 or 10 and attempting to log into Design Manager, the website https://cloud.designmanager.com is redirected and keeps prom...
Fri, Jun 2, 2017 at 1:27 PM
Disable Internet browser from saving your user name and password to the Cloud log in
When you visit the Design Manager Cloud website that requires you to sign in, your Internet browser may ask if you want your user name and password remember...
Fri, Aug 4, 2017 at 11:52 AM
Configuring Updated DM Cloud Gateway for Windows Users
After updating the Citrix Workspace to v1904 or higher, you will be required to change the Citrix Gateway used for logging in. Users can manually browse...
Tue, Nov 26, 2019 at 11:11 AM
Configuring Updated DM Cloud Gateway
To configure your Design Manager Cloud Account to use the latest Cloud Gateway for increased reliability and security, enhanced connectivity, etc., simply f...
Tue, Nov 19, 2019 at 9:41 AM
Reset Citrix Workspace and add new gateway
Please have your Design Manager username and password handy! Alternately, users can sign in through the website address https://login.designmanager.com ...
Tue, Feb 4, 2020 at 10:46 AM