Reset Citrix Workspace and add new gateway

Modified on Tue, 04 Feb 2020 at 10:46 AM

Please have your Design Manager username and password handy!

Alternately, users can sign in through the website address

To point Citrix to the new gateway address:

Look for the minimized Citrix icon running near the system clock.  It may be blue or grey, depending on the version installed

Right-click the Citrix bullseye, and choose Advanced Preferences

Click Reset Citrix Workspace and confirm reset.

Add account:

Enter your DM username and password

Your copy of Citrix is now configured for the new server address.

You can use the icon in the launchpad, or it should create an icon on the start menu / desktop.