Login or Cloud Connection Related

Application will not launch upon selecting the icon from the Cloud website
You have chosen to launch (clicked on) the application icon on the cloud website, however, the program will not open. To resolve this issue, please follow t...
Wed, Jul 3, 2019 at 12:21 PM
Logging into Design Manager for the First Time
Logging into Design Manager for the first time ADMINS:  The very first time that anyone logs into the company's account, it needs to be done by the AD...
Wed, Jul 3, 2019 at 11:57 AM
Installing and configuring Citrix Workspace App for Design Manager on MacOS
Installing and configuring Citrix Workspace App for Design Manager (for other Mac & Windows OS installation help, see the article here) Beginnin...
Tue, Jan 22, 2019 at 9:20 AM
Installing and configuring Citrix Workspace App for Design Manager on Windows 10
Installing and configuring Citrix Workspace App for Design Manager (for other Windows & Mac OS installation help, see the article here) Beginnin...
Wed, Jul 3, 2019 at 12:21 PM
Citrix Workspace Download for all Cloud Products
Download the latest Citrix receiver/workspace: Mac Workspace Windows Receiver/Workspace  - Citrix Workspace app 1903 for Windows is the last vers...
Wed, May 1, 2019 at 3:12 PM
Unable to launch Design Manager Cloud - receive an SSL error 47 message (Windows users only)
If you are using a Mac, this does not apply to you.   An issue has been identified with Windows revisions of Citrix Workspace version 1904 and later whi...
Mon, Jun 10, 2019 at 10:40 AM
Set up Desktop Icon for Design Manager or Pro Cloud
Creating an Icon on your Desktop that automatically logs you in to Design Manager Cloud and other Cloud Apps (you have selected Add Account after installing...
Thu, Dec 27, 2018 at 11:50 AM
How to open DM Cloud applications using Google Chrome
If you are opening Design Manager Cloud Applications for the first time using Google Chrome as your Internet Browser,  follow the steps below: Right-click ...
Thu, Dec 20, 2018 at 2:19 PM
How to change your Cloud login password
Design Manager HIGHLY recommends that you change the Passwords provided for you.  This article pertains to Cloud users only. If you are a desktop user or w...
Thu, Mar 15, 2018 at 12:24 PM
Disabling/Re-enabling a Cloud user's account access
There are a few ways to quickly disable or re-enable any user’s account access. •  Inside the Design Manger Program: 1.  Log into Design Manager pro...
Fri, Jun 2, 2017 at 1:29 PM