Login or Cloud Connection Related

Application will not launch upon selecting the icon from the Cloud website
You have chosen to launch (clicked on) the application icon on the cloud website, however, the program will not open. To resolve this issue, please follow t...
Thu, Mar 15, 2018 at 12:20 PM
Set up Desktop Icon for Design Manager or Pro Cloud
Creating an Icon on your Desktop that automatically logs you in to Design Manager Cloud and other Cloud Apps (you have selected Add Account after installing...
Fri, Mar 16, 2018 at 12:54 PM
How to open DM Cloud applications using Google Chrome
If you are opening Design Manager Cloud Applications for the first time using Google Chrome as your Internet Browser, you may need tell Google to Always ...
Thu, Oct 5, 2017 at 3:52 PM
How to change your Cloud login password
Design Manager HIGHLY recommends that you change the Passwords provided for you.  This article pertains to Cloud users only. If you are a desktop user or w...
Thu, Mar 15, 2018 at 12:24 PM
Disabling/Re-enabling a Cloud user's account access
There are a few ways to quickly disable or re-enable any user’s account access. •  Inside the Design Manger Program: 1.  Log into Design Manager pro...
Fri, Jun 2, 2017 at 1:29 PM
How to add a website as a Trusted Site
When logging into the Design Manger Cloud Program, it may be necessary to add the Design Manager website to your list of Trusted Sites.  Below are the steps...
Thu, Jun 1, 2017 at 4:57 PM
Design Manager or other Coud applications will not open in Firefox
This article assumes you already have the Citrix Receiver installed on your computer. If not, first download and install the Citrix Receiver here -> http...
Fri, Jun 2, 2017 at 12:52 PM
Bandwidth and Speed of Design Manager Cloud
Design Manager recommends only about 20 to 30kbps per user of bandwidth for DM Cloud (30kbps equals 0.0293Mbps).   This makes DM Cloud an excellent solution...
Wed, Jan 3, 2018 at 5:25 PM
Citrix Receiver Download for all Cloud Products
Click here to download the Citrix receiver for all Cloud Products.
Wed, May 17, 2017 at 3:04 PM
Design Manager or Cursor flickers or pulsates when in the program
Some users may experience Design Manager or the cursor to flicker or pulsate when in the system. This is usually due to having multiple monitors and each of...
Fri, Apr 7, 2017 at 2:15 PM