Login or Cloud Connection Related

Logging into Design Manager for the First Time
Logging into Design Manager for the first time ADMINS:  The very first time that anyone logs into the company's account, it needs to be done by the AD...
Wed, Jul 3, 2019 at 11:57 AM
Installing and configuring Citrix Workspace App for Design Manager on MacOS, Create Desktop Icon
Installing and configuring Citrix Workspace App for Design Manager (for other Mac & Windows OS installation help, see the article here) It is re...
Fri, Dec 27, 2019 at 1:39 PM
Unable to launch Design Manager Cloud - receive an SSL error 47 message (Windows users only)
If you are using a Mac, this does not apply to you.   An issue has been identified with Windows revisions of Citrix Workspace version 1904 and later whi...
Mon, Jun 10, 2019 at 10:40 AM
Bandwidth and Speed of Design Manager Cloud
Design Manager recommends only about 20 to 30kbps per user of bandwidth for DM Cloud (30kbps equals 0.0293Mbps).   This makes DM Cloud an excellent solution...
Wed, Jan 3, 2018 at 5:25 PM
Accessing Design Manager Cloud from an Android phone/device
Click here to watch a video on the installation and setup here. 1. Go to the Play Store App 2. Touch the Magnifying glass and search for Citrix...
Wed, Apr 21, 2021 at 2:51 PM
How long does the system wait until an idle or disconnected session is terminated?
There is no time limit on an active session.  All sessions are ended between 3AM and 4AM EST for server maintenance.  The servers become available prior t...
Tue, Apr 18, 2017 at 12:42 PM
Disable Internet browser from saving your user name and password to the Cloud log in
When you visit the Design Manager Cloud website that requires you to sign in, your Internet browser may ask if you want your user name and password remember...
Fri, Aug 4, 2017 at 11:52 AM
Configuring Updated DM Cloud Gateway
To configure your Design Manager Cloud Account to use the latest Cloud Gateway for increased reliability and security, enhanced connectivity, etc., simply f...
Tue, Nov 19, 2019 at 9:41 AM
Reset Citrix Workspace and add new gateway
Please have your Design Manager username and password handy! Alternately, users can sign in through the website address https://login.designmanager.com ...
Tue, Feb 4, 2020 at 10:46 AM