Stripe + Design Manager Guide

Modified on: 2021-01-22 11:30:50 -0500

Studies show that businesses get paid faster when they accept credit cards and ACH bank transfers. Our partnership with Stripe allows us to offer this service to you and your clients, speeding money to your bank account so you can keep projects flowing and vendors paid. We’ve developed this guide to help you get set up quickly and easily.

Table of Contents

  • Step 1: Connect Stripe with Design Manager
  • Step 2: Configuration in Design Manager
  • Step 3: Settings
  • Step 4: Accepting ACH Terms of Service
  • Step 5: Sending Documents with Payment Links
  • Step 6: Cash Receipts and Payouts

Step 1: Connect Stripe with Design Manager

  • Access the Account Management Portal 
    • This can be done by selecting “Start Now” on our Stripe information page which will take you directly to the Connect Stripe page or by heading to the Account Management Portal
    • Sign into the Account Management Portal using your Design Manager Credentials.
    • Select Connect Stripe from top menu bar

  • You will then walk through Stripe’s sign up process. It should take about 10 minutes; you’ll need to answer questions about your firm like Company Tax ID, Owner's birthdate and social security number.

Watch a 1 minute tutorial on step-by-step account setup  

Step 2: Configuration in Design Manager 

Allow Stripe to show as an available payment option. For newer customers, this step has been completed automatically.

  • Select File, Company Information and Settings, A/R & Showroom Tab and select the green plus icon to "Add a record"

    • Type: this is the code or name used to identify the Payment Type, we recommend using "STRIPE".

    • Checking Account: select the proper General Ledger Checking or Banking Account that will be receiving the Stripe payments.

    • Data Collection: Stripe / TSYS (Cayan).

    • Select OK on both windows to save these settings.

  • Select File, Online Payment Settings
    • Payment Type that online payments are posted to: use the drop-down to select the "STRIPE" Type that was just created.
    • Make sure both Allow payments on Proposals and Allow Payments on Invoices are tagged if desired. This option will set the default for whether or not the user may make payments on these documents.

    • Status Emails: Design Manager will notify you via email when a client payment is made online. Enter the email address(s) you wish to have receive this notice. For multiple email addresses enter a semicolon (;) after each address, do not include a space after the semicolon. 

Step 3: Settings

Take a look at the Stripe Payment Defaults and adjust these settings as needed.

  • Select File, Company Information and Settings, A/R & Showroom Tab, below Stripe Payment Defaults

    • Payments Allowed: this option lets you decide what form of payments you allow a client to use to pay their proposal deposits & invoice balances by, when using the Stripe payment processor. Use the drop-down menu to select whether you'd like to allow your clients to pay by:

      • ACH - Only allows a client to pay via online bank transfer (or they can send a check). This is the preferred method to maximize the speed and security of the payment with the lowest possible convenience fee

      • ACH & Credit Card - gives your client the option to pay using their Credit Card or ACH (bank transfer). 

      • Credit Card - clients can only pay by Credit Card or they can send a check. 

      • None (Send check only) - No payment can be processed online, only a physical check can be sent.

    • Charge Fees to the Client: selecting this option will charge any online payment processing fees back to the client. The fee will be added to the total amount due for the client to pay. Design Manager will generate a new client invoice for this fee amount and show it as paid. A Sales Category for where to post this fee is required. and is discussed further below.

    • Taxable under Type: if payment convenience processing fees are taxable in your state, then you will need to select this option and the appropriate Component Type used to record the fee for proper taxation to the client. It is recommended that you consult with your sales tax professional to determine these options.

    • Sales Category for Fees: a Sales Category for where to record the fee charge-back is required. For newer customers, this step has been completed automatically. You may wish to create a new Sales Category for FEES: Payment Convenience Fee. Along with the associated Sales and COGS accounts. Below is an example of how this may be set up:

      • With your cursor in the Sales Category for Fees field, select the magnifying glass icon.

      • Select Add on the Search window. Category Code: FEES, Name: Payment Convenience Fee.

      • With your cursor in the Sales field under Merchandise Accounts, select the magnifying glass icon.

      • Select Add on the Account window. Account Number: 49XXX, Name: Convenience Fee, Account Type: Revenue. Select OK Add. Account Number: 59XXX, Name: Convenience Fee, Account Type: Cost of Goods. Select OK.

      • Choose the 49XXX Account for each Sales account, Choose the 59XXX Account for each COGS Account.

  • Select OK on all windows to save these changes.

Step 4: Accepting ACH Terms of Service

Before you can accept any bank transfer/ACH payments, you need to accept Stripe’s Terms of Service. This is important - your payments will fail otherwise!

  • Follow Instructions listed here. It shouldn’t take more than a minute, Enable ACH will read ACH Activated when complete.

You’re now ready to send Proposals and Invoices from Design Manager directly to your Client with Payment links attached.

  • Within Design Manager- On the Existing Proposal or Invoice window, tag the document(s) on the left in the Tag column

    • Select the Send button on the bottom of the window.

    • Review and select Send, The clients email will automatically populate from your Client List in glossaries. Add additional recipients, a message if you’d like, then hit Send on the email window. 

    • You’ll receive a message that the email has been sent successfully as well as see that Sent Status update in the Sent Status Column. 

  • Client Facing- Your Client will receive an email with a link to view documents. Selecting that link will open the document(s) in your Clients default web browser. Here they can review the document on the right as well as tag the document(s) on the left that they are interested in paying at that time.
    • Your Client will then select Pay Total where they can select their Payment Method and view associated Fees. 

    • They will then  enter their Credit Card information or sign into their Online Banking.

    • They will then select pay and receive an immediate Confirmation message.

Watch a demonstration Tutorial on how this works

Step 6: Cash Receipts and Payouts

When a client makes a payment online, Design Manager automatically records the cash receipt in your DM checking account for you via the Undeposited Funds account. The system will also post the proper entries to record the processing fees that you incur from the credit card processor (Stripe), in the form of a miscellaneous cash receipt. These steps will help to make reconciling your checking account much simpler as the amounts posted in Design Manager will match the Stripe payout amounts in your bank account. 

Setting the Payment Processing Fees Account

Design Manager will attempt to create a new expense account for the Payment Processing Fees. This account will be added to the general ledger as 63300. The account will also be selected as the account for the Payment Processing Fees field under the Payable Accounts in the Company Information - Other Accounts tab. This account will only be used if you do NOT pass the processing fees on to your clients. NOTE: If this account number is already in use in your general ledger, you will need to manually create (or select) an expense account to record these Processing Fees to. Once you have the proper expense account, you will need to add this account to the Other Accounts tab in the Payment Processing Fees field.

When the processing fees are being billed back to the client, they will be recorded using the COGS account (59600) linked to the Sales Category selected under the A/R & Showroom tab of the Company Information - Stripe Payment Defaults. 

Cash Receipts

When your client makes a payment online it is passed back to Design Manager to create a cash receipt. The total receipt will consist of at least two parts: the amount paid by the client (1 per document paid) and one for the processing fee. The deposit will sit in Undeposited Funds (on the Make Bank Deposit tab) until Stripe processes their payout (generally 3-10 business days). Once the payout has been created, DM will automatically move the money out of Undeposited Funds and into the checking account linked to the Stripe pay type.

  • The Status Email(s) will receive a confirmation email that the client has made a payment

  • Accounting will be automatically recording in Design Manager

  • The first payout takes 7 days to land in your account as a last verification step

  • All payments after first payout take 2-3 days to land in your account

Launching Soon...

  • Accepting digital retainers

  • New designs and enhanced mobile designs for client interface: viewing all outstanding balances

All Stripe Questions can be found through your Stripe Dashboard. Anything from questions on refunds to payouts to contacting their support team can all be done right from the dashboard!

Find Commonly asked questions here: Stripe FAQ

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