Design Manager Launching in Light Mode

Modified on Fri, 09 Feb 2024 at 05:06 PM

'Light Mode' is a version of Citrix Workspace that will work in the web browser, without the Citrix Workspace App installed to the device.  At this time, the Light Mode is for testing purposes, and most users will want to switch to the traditional Citrix Workspace version.

To switch between 'Light Mode' and 'Traditional Citrix Workspace' please browse to: and sign in with your DM username and password.

Click the small gear icon in the upper-right corner and choose Account Settings

Click the option to Change Citrix Workspace App

Click Detect Citrix Workspace App to use the traditional Citrix App version.

Click Use Light Version to use the browser-based html workspace.

Then, return to the portal and click the DM icon to start the launch process.


In some cases, a more indepth cookie cleanup may be required if the launch.ica file is still not opening correctly.

First, clear all browser cookies for

This article covers the steps needed to clear cookies for various popular web browsers:

Once the cookies are removed for, please close and re-open the browser.

Next, browse to and sign in with your username and password.

Click the button to Detect Citrix Workspace App

Check any permissions boxes or choose Yes on any windows that pop up

Next, click the DM Pro Cloud icon to launch Design Manager